Start free, upgrade when you need SMS updates, more staff, or higher volume. No credit card required — no gotchas. Prices are in EUR and billed in EUR.
For testing the waters — one shop, up to 30 requests/mo.
Credit card never asked.
For small shops ready to scale past email and sticky notes.
Billed monthly. Switch to yearly to save €48/year.
For growing teams running a real operation. The best value.
Billed monthly. Switch to yearly to save €120/year.
For multi-location brands and custom needs.
Custom pricing. Contract & invoicing.
No hidden gotchas. Every feature that ships, mapped to every plan.
| Free | Starter | Professional | Enterprise | |
|---|---|---|---|---|
| Core operations | ||||
| Service requests / mo | 30 | 300 | Unlimited | Unlimited |
| Intake forms | Unlimited | Unlimited | Unlimited | Unlimited |
| Services | Unlimited | Unlimited | Unlimited | Unlimited |
| Staff accounts | 0 | 2 | 10 | Unlimited |
| AI generations / mo | 0 | 2 | 5 | Unlimited |
| Live tracking page | ||||
| Remove Enterwait branding | — | |||
| Kanban board with drag-drop | ||||
| Customer communication | ||||
| Email notifications | ||||
| SMS status updates | — | |||
| Two-way chat with customers | ||||
| Form builder & logic | ||||
| Conditional fields & branching | ||||
| Signature / photo uploads | ||||
| Embed on your website | — | |||
| Analytics & reporting | ||||
| Dashboard KPIs | ||||
| Funnel analysis | ||||
| Data export (CSV) | ||||
| Security & privacy | ||||
| Encryption in transit (TLS 1.3) | ||||
| GDPR & EU data residency | ||||
| Support | ||||
| Help center | ||||
| Email support | ||||
| Dedicated CSM | — | — | — | |
| Custom contract & SLA | — | — | — | |
If yours isn't here, office@enterwait.com gets you a real answer within a business day.
Set up your first form in under ten minutes. Cancel anytime.